A Collision Estimator is responsible for accurately and efficiently appraising vehicle damages to determine the cost of repairs for the customer or insurance companies:
Writes complete estimates/supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts.
Takes clear and accurate photos of damages.
Orders parts, checks availability and ensures that we receive the accurate discount from all vendors.
Documents and tracks vehicle progress throughout the entire repair process. Updates statuses in the production schedule.
Assigns labor to Technicians and Painter.
Educates the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time.
Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided.
Finalizes and line matches supplements prior to vehicle delivery.
Confirms the insurance supplements are scanned and attached to estimating system.
Pre-closes files for delivery.
Verifies the exceptions tab in the estimating system throughout the repair process.
Ensures all parts have been received and invoices are posted.
Confirms all labor has been assigned accordingly.
Ensures vehicles are inspected for quality control before vehicles are delivered to customers.
Delivers vehicles, explains areas of the vehicle that were repaired and answers any questions the customer may have.
Prepares file for final bill upload.
Makes sure correct verbiage is used on estimate for final billing.
Documents in notes that you have completed the file and upload for billing.
Requires little to no experience in discipline
Conducts routine tasks as directed
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