Customer Service Manager Job at United States Home Services, Dallas, TX

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  • United States Home Services
  • Dallas, TX

Job Description

The ideal candidate is responsible for leading our customer service team, handling customer onboarding and customer disputes.

Responsibilities

  • Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
  • Establish performance benchmarks and hold team to those goals
  • Resolve customer conflicts and handle escalation procedures

Qualifications

  • Bachelor's degree or equivalent experience
  • 3+ years' of customer service
  • Excellent written and verbal communication skills

Job Tags

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