Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...environment, and your voice is heard? We are looking for a Program Manager to work in Windsor Ontario. The Program Manager - High Voltage... ...them for the first time. No Driving of company vehicle Remote work with once a week at in Auburn Hills AND up to once a...
Overseas Operation Specialist-Need Brazilian or MexicanThis Position, Portuguese speaker from Brail or Mexico most welcome.Were a well-known application software provider, also one of the 3 biggest games software providers in China,Our headquarters in BeijingWe are listed...
...What the Pharmacy Technician I does Worldwide The Pharmacy Technician, along with other technicians, performs the bulk of the study dosing. They perform dispensing, preparation, and dosing procedures following WCT procedures and study protocol requirements. The Pharmacy...
...integral part of Crane NXT , a c$2-billion-dollar business with over 5,000 associates As part of our growth, we are looking for a Warehouse Operation Supervisor for our Lancaster Officer where you will be part of a dynamic global team fighting fraud and piracy!...
...Trustpoint.One is has an immediate opening for an Office Coordinator with a nationally respected law firm. This is a part-time, on-site position ideal for someone who thrives in a professional environment, enjoys wearing many hats, and is comfortable working independently...