Job Description
Social Work Care Manager Virginia Medicaid Alexandria, VA Alexandria Med Ctr at Kaiser summary:
The Social Work Care Manager coordinates comprehensive care for Medicaid members, facilitating access to appropriate health and community resources to improve their quality of life. They assess patients' physical, psychological, and social needs, create individualized care plans, and support members through health system navigation and multidisciplinary collaboration. The role requires licensed clinical social work credentials, case management experience, and involves home/community assessments and handling sensitive issues including end-of-life care.
This role is eligible for a $10,000 sign on bonus! Job Summary: For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve their optimal level of independence and enhance quality of life.
Essential Responsibilities:
- In close collaboration with the member/members family, and members of the health care team, assesses the members health status, functional limitations, psychological status, social support systems, resources, environmental factors, and response to treatment.
- Uses motivational interviewing techniques to identify patients readiness for change, creates appropriate care plan based on assessments, assists member with health system navigation and connection to community resources.
- Provides supportive counseling and education to members, families and caregivers, members of the health care team, and others including end-of-life issues and Advance Directives.
- Effectively manages and coordinates assigned caseload consistent with established criteria. Ensures consistent and reliable documentation of case management activities in compliance with all organization and department standards.
- Facilitates application process for accessing local, state, and federally funded programs (e.g., Medicaid, Medicare, Disability) and/or refers to appropriate community agencies in cases of suspected patient abuse/neglect when identified.
- Coordinates care across the care continuum for members receiving behavioral health and substance abuse services.
- Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
Basic Qualifications: Experience
- Minimum two (2) years of experience in case management or three (3) years of clinical experience are required.
Education
- Masters degree in social work (MSW) required.
License, Certification, Registration
- This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
- Licensed Clinical Social Worker - Certified (Maryland) within 6 months of hire
- Licensed Clinical Social Worker (Virginia) within 6 months of hire
- Independent Clinical Social Worker License (District of Columbia) within 6 months of hire
Additional Requirements:
- Must have reliable transportation and be able to complete in-person assessments in the home and community. (For new hires only).
- Exceptional oral and written communication skills to interact with diverse members and providers and present care plan.
- Exceptional listening skills to assess needs and identify problems.
- Cultural humility to appreciate unique perspectives, backgrounds, and differences.
Preferred Qualifications:
- Case Manager Certificate (CCM) preferred.
- Pediatrics: Minimum one (1) year of recent experience with pediatric/adolescent population preferred.
- Perinatal: Minimum one (1) year of recent experience with recent labor and delivery of predominately high-risk obstetrics or perinatal population preferred.
- Renal: Minimum one (1) year of recent experience with nephrology or renal population preferred.
PrimaryLocation : Virginia,Alexandria,Alexandria Medical Center
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 08:30 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : M38|UFCW|Local 400
Job Level : Individual Contributor
Job Category : Behavioral Health, Social Services & Spiritual Care
Department : New Carrolltn Admin - UR-Critical Care-Apache Prgm - 1808
Travel : Yes, 25 % of the Time
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
Keywords:
social work, care management, Medicaid, case management, healthcare coordination, behavioral health, community resources, patient advocacy, licensed clinical social worker, health system navigation
Job Tags
Full time, Local area, Relocation bonus, Shift work,