Job Description

Digital Marketing Specialist

We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee from support staff and leadership to clinicians and care providers.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the system with access to our unique standard of care.

Restoring hope and freedom through rehabilitation.

At Mary Free Bed, we take pride in our values-based culture:

• Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
• Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
• Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
• Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
• A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

The Digital Marketing Specialist operationalizes our digital presence through search engine optimization (SEO), search engine marketing (SEM), pay per click advertising (PPC) and the overall maintenance of Mary Free Bed websites. These critical digital initiatives support multiple organizational functions including business development, system development, branding and strategic goals. Responsibilities include support and maintenance of SEM, SEO, PPC and website initiatives to ensure Mary Free Bed is effectively represented across digital channels. This role collaborates closely with the marketing team to execute projects that support the organizational goals and strategies to serve more patients.

Essential Job Responsibilities:

• Coordinate innovative and effective SEO/SEM and PPC campaigns for the Mary Free Bed system and various programs and services, including inpatient, outpatient and orthotics & prosthetics.
• Conduct keyword research and analysis to identify opportunities for website optimization and campaign enhancement.
• Develop, implement and monitor PPC advertising campaigns across platforms such as Google Ads, Bing Ads and other relevant networks.
• Analyze and report on performance metrics to optimize campaigns and achieve desired outcomes.
• Collaborate with multiple departments to develop and execute digital needs ensuring consistency and alignment with organizational objectives.
• Monitor industry trends and best practices in digital marketing, incorporating new ideas and strategies.
• Write and proofread ad copy in accordance with established AP style guidelines, ensuring accuracy and professionalism.

Customer Service Responsibilities:

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement:

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications:

• Bachelor's degree in a related field
• Excellent writing and proofreading skills
• Experience in the back end of WordPress
• Knowledge of digital analytics
• Experience in SEO/SEM and PPC advertising
• Experience working with advertising platforms such as Google Ads and Bing Ads
• Excellent communication and collaboration skills
• Ability to multi-task for timely project completion
• Demonstrated commitment to organizational mission
• A portfolio or samples of digital advertising campaign work will be required

Physical Requirements for Essential Job Qualification:

• None (No specific requirements)
• Occasionally (Less than 1/3)
• Frequently (1/3 to 2/3)
• Majority (More than 2/3)

Remain in a stationary position: Majority

Traverse or move around work location: None

Use keyboard: Frequently

Operate or use department specific equipment: None

Ascend/Descend equipment or ladder: None

Position self to accomplish the Essential Functions of the role: None

Receive and communicate information and ideas for understanding: Frequently

Transport, position, and/or exert force: _____

Up to 10 pounds: Occasionally

Up to 25 pounds: _____

Up to 50 pounds: _____

Up to 75 pounds: _____

More than 100 pounds: _____

Other weight: Up to___ pounds _____

Other: None

Compensation based on experience, starting from $25.40.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team.

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristics.

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